Frequently asked questions
Service, parts, warranty, accessories and ordering on WhatsApp.
Ask us directly
Message us on WhatsApp with your device model and question.
Are you an authorised service center?
Yes. We are an authorised service center for Xiaomi, Motorola and Nothing smartphones. Our authorisation covers these three brands only. We are an independently operated business and are not owned by any of these brands.
Which brands do you service?
We provide authorised service for Xiaomi (including the product lines covered by our authorisation), Motorola and Nothing smartphones. For other brands, please contact the respective brand's authorised service network.
Do you use genuine parts?
Yes. Repairs on Xiaomi, Motorola and Nothing devices are carried out with genuine parts supplied through the authorised service channel.
How long does a repair take?
It depends on the issue, the model and part availability. After diagnosis we give you an estimated timeline along with the repair estimate, and keep you updated if anything changes.
Can I contact you on WhatsApp?
Yes. You can message us on WhatsApp to ask a question, book a service visit, or enquire about accessories. Tap any WhatsApp button on this site to start a chat.
Do you sell original accessories?
Yes. We stock original accessories — chargers, cables, earbuds, power banks, cases and more. Browse the catalogue and enquire on WhatsApp for current availability and price.
Can I buy accessories for brands other than Xiaomi, Motorola and Nothing?
Yes. Our accessories catalogue includes original products from many brands, such as Samsung, Apple, OnePlus, Anker and others, depending on stock. Our authorised service status applies only to Xiaomi, Motorola and Nothing devices.
Is diagnosis required before repair?
Yes. We inspect every device before recommending a repair, because similar symptoms can have different causes. Final repair feasibility and cost depend on the physical inspection.
Will my data be safe during repair?
We handle devices carefully, but some repairs and software procedures can affect stored data. Please back up your phone before service. We will tell you in advance if a procedure is likely to erase data.
Is my device covered under warranty?
Warranty coverage is determined by the brand's warranty policy, the purchase date and the device condition. Bring your purchase invoice; we will check eligibility during inspection.
What should I bring when I visit?
Your device, the purchase invoice if available, and your screen lock or account details if testing requires them. Remove your SIM and memory card if you prefer to keep them.
How do I order an accessory?
Tap 'Enquire on WhatsApp' on any product. A message with the product name, brand and SKU opens in WhatsApp; send it and we will confirm availability, price and pickup.
Do you deliver accessories?
Accessories can be collected from our service center in Nadiad. Message us on WhatsApp to ask about delivery options for your order.
Need professional smartphone service?
Bring your Xiaomi, Motorola or Nothing phone to an authorised service center. Start with a diagnosis and a clear estimate.